Shipping Terms & Conditions
BMS is happy to offer free shipping on all online orders* over $99 to addresses in Queensland, New South Wales, Victoria and South Australia. Orders under this amount will incur a $12.50 flat rate for standard AusPost.
Orders delivered to Western Australia, Northern Territory and Tasmania addresses will incur a $17.50 flat rate for standard AusPost shipping on all orders.
All orders are tracked and require signature on delivery. Tracking numbers will be provided upon request.
Standard AusPost delivery times vary depending on destination, time of order and order size. Please allow approximately 1-2 weeks for your order to arrive.
Due to the current delays in shipping times as a result of Covid-19 restrictions, express postage will not be offered until further notice.
Collect in Store
A collect from store option is available for Queensland customers. Simply choose this option at the checkout and collect your order from our store in Graceville within 2 weeks from order completion. Orders not collected within this time will be refunded.
Items larger than 9kg (tenor saxes, baritone saxes, euphoniums, trombones, tubas, keyboards, drum kits and some accessories) are available for purchase through the website to collect in store only.
Shipping via courier for these items can be arranged by contacting us via phone or email.