Australia's Pro Brass and Woodwind Shop est. 1989

Shipping Terms & Conditions

Our standard shipping rate across Australia is $15.50. Bulky and large items (bulky in size or over 9kg and unable to fit in an AusPost Extra Large bag, e.g. most larger instruments) will incur an extra delivery fee, calculated depending on the item and its destination. If you purchase a bulky item, we will give you a call to confirm the shipping cost once the order is placed. If you have any questions about bulky item shipping, feel free to give us a call on (07) 3278 1311.

Express Shipping

Express postage is available for an additional $9.50.

Tracking

All orders are tracked through Australia Post or other courier service. Tracking numbers will be provided upon request.

Shipping Times

Standard AusPost delivery times vary depending on destination, time of order and order size. Please allow approximately 1-2 weeks for your order to arrive. For up-to-date shipping estimates, click here.

Collect in Store

A collect from store option is available for Queensland customers. Simply choose this option at the checkout and collect your order from our store in Graceville within 2 weeks from order completion. Orders not collected within this time will be refunded.

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