Australia's Pro Brass and Woodwind Shop est. 1989
Australia's Pro Brass and Woodwind Shop est. 1989

Shipping Terms & Conditions

Standard shipping


Small items, print music, small instruments


Express Shipping


Available for any standard shipping items


Bulky Item


Bulky in size or over 9kg and unable to fit in an AusPost Extra Large bag (e.g. larger instruments and cases)

Cost is calculated depending on the item and its destination. If you wish to purchase a bulky item, we will give you a call to confirm the shipping cost once the order is placed.

International shipping

For all orders outside of Australia

Please contact us at or +61 7 3278 1311 if you would like to place an international order


All orders are tracked through Australia Post or relevant courier services. Tracking numbers will be provided upon request.

Shipping Times

Delivery times vary depending on destination, time of order and order size. Please allow approximately 1-2 weeks for standard orders to arrive. For up-to-date AusPost shipping estimates, click here.

Collect in Store

A collect from store option is available for local customers. Simply choose this option at the checkout and collect your order from our store in Graceville, Queensland within 2 weeks from order completion. Orders not collected within this time will be refunded.